Tender Summary

Student Enquiry Management and Conversion Services, Admissions Enquiry Services and Student Engagement and Retention Services

Buying Organisation

London Metropolitan University

Contract Value

Unknown

Tender Description

The University seeks to appoint a supplier for student enquiry management and conversion services admissions enquiry services student engagement and retention services, for a period of 3 years with the option to extend for a further 2 x 12 month periods . The requirement has been split into the following 3 lots:Lot 1: Enquiry Management (from enquiry to point of application) and Conversion Services (from offer to point of enrolment)Lot 2: Admissions Enquiry Services (for applicants at any point in the admissions process)Lot 3: Student Engagement and Retention Services (for a proportion of enrolled students and identified as at risk of dropping out)The key objectives of this contract are to increase enrolment numbers and support improvement of retention and continuation rates throughout the student lifecycle.Further information regarding the University's requirements, including a full specification, can be found within the provided tender documentation.

Tender categories (products & services required)

Business services: law, marketing, consulting, recruitment, printing and security (CPV 79000000)
Customer services (CPV 79342300)
Higher education services (CPV 80300000)
Customer-care services (CPV 79342320)
Recruitment services (CPV 79600000)
Marketing services (CPV 79342000)

Region

United Kingdom (UK)

Buyer Information