UK Customer Care Services Tenders
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Electrical Vehicle Charging Infrastructure and Operation - Partner Concession Agreement - ORCS Phase 3
Portsmouth City Council ('the Council') is inviting tenders from suitably qualified and experienced service providers for the supply, installation, maintenance, operation and, at the Council's option, decommission of electrical vehicle charge points within the city. The successful service provider...
Contract Value: £30,000,000
Buying Organisation: Portsmouth City Council
Tender Category: Customer-care services
GB-Kings Lynn: Customer Engagement Platform
...customer needs, and the provider should have experience in seamless platform migrations. Our objectives for the engagement are focused on fostering a connected community, enhancing tenant experiences, and strengthening relationships among our tenants, local communities, and Freebridge, the landlord.
Contract Value: £100,000 to £500,000
Buying Organisation: Freebridge Community Housing Limited
Tender Category: Customer-care services
GB-London: Development of a Visitor Experience Training Programme
Imperial War Museums is seeking to appoint a consultant training developer to aid us in improving the visitor experience across all of the IWM sites and designing a training programme to ensure uniformity across all of the IWM sites. IWM would like to ensure that we are providing a welcoming,...
Contract Value: £35,000
Buying Organisation: Imperial War Museums
Tender Category: Customer-care services
Customer Experience Platform
...customer experience platform solution that: Supports the delivery of its Digital Transformation Strategy and wider digital agenda across its services. For further information please refer to the Specification Document available within the CFT documents area of E-Tenders NI.
Contract Value: £250,000
Buying Organisation: Mid Ulster District Council
Tender Category: Customer-care services
GB-London: Development of a Visitor Experience Training Programme
Imperial War Museums is seeking to appoint a consultant training developer to aid us in improving the visitor experience across all of the IWM sites and designing a training programme to ensure uniformity across all of the IWM sites. IWM would like to ensure that we are providing a welcoming,...
Contract Value: £25,000 to £50,000
Buying Organisation: Imperial War Museums
Tender Category: Customer-care services
US_24122 - Staff Surveys The University is looking to procure a supplier who can provide staff surveys on a biennial basis who will need to fully host and manage the service. The services will be two biennial surveys (once ev
The University is looking to procure a supplier who can provide staff surveys on a biennial basis who will need to fully host and manage the service. The services will be two biennial surveys (once every two years) to be managed by the supplier through liaison with the stakeholders and will provide...
Contract Value: £240,000
Buying Organisation: University of Sussex
Tender Category: Customer-care services
US_24122 - Staff Surveys The University is looking to procure a supplier who can provide staff surveys on a biennial basis who will need to fully host and manage the service. The services will be two biennial surveys (once ev
The University is looking to procure a supplier who can provide staff surveys on a biennial basis who will need to fully host and manage the service. The services will be two biennial surveys (once every two years) to be managed by the supplier through liaison with the stakeholders and will provide...
Contract Value: £240,000
Buying Organisation: University of Sussex
Tender Category: Customer-care services
WYAAT Innovation Conference - Sponsorship Opportunity
...Care Partnership (WYHCP). WYAAT is an innovative provider collaborative (not an organisation) which brings together six NHS trusts across West Yorkshire and Harrogate (WY&H) to deliver joined up acute hospital services. Our six hospital trusts work together through WYAAT because they believe that the health and...
Contract Value: Unknown
Buying Organisation: Leeds Teaching Hopsitals NHS Trust
Tender Category: Customer-care services
Marketing Exhibitions and Events Provider
This ITT is to identify a skilled and experienced stand design partner capable of creating, building and storing visually appealing, functional, and sustainable exhibition booths that will elevate our brand presence and support our business...
Contract Value: Unknown
Buying Organisation: Satellite Applications Catapult
Tender Category: Customer-care services
Marketing Exhibitions and Events Provider
This ITT is to identify a skilled and experienced stand design partner capable of creating, building and storing visually appealing, functional, and sustainable exhibition booths that will elevate our brand presence and support our business...
Contract Value: Unknown
Buying Organisation: Satellite Applications Catapult
Tender Category: Customer-care services
Business Rates Consultancy
This procurement exercise is to identify a qualified and experienced consultancy firm to provide expert business rates consultancy support for our organisation. Our aim is to minimise our business rates liability while ensuring compliance such as with relevant regulations and accordingly as these...
Contract Value: Unknown
Buying Organisation: Satellite Applications Catapult
Tender Category: Customer-care services
Business Rates Consultancy
This procurement exercise is to identify a qualified and experienced consultancy firm to provide expert business rates consultancy support for our organisation. Our aim is to minimise our business rates liability while ensuring compliance such as with relevant regulations and accordingly as these...
Contract Value: Unknown
Buying Organisation: Satellite Applications Catapult
Tender Category: Customer-care services
Business Rates Consultancy
This procurement exercise is to identify a qualified and experienced consultancy firm to provide expert business rates consultancy support for our organisation. Our aim is to minimise our business rates liability while ensuring compliance such as with relevant regulations and accordingly as these...
Contract Value: Unknown
Buying Organisation: Satellite Applications Catapult
Tender Category: Customer-care services
Provision of Customer Centricity Consultancy Services
...Customer Centricity Consultancy Services to Nest.
Contract Value: £98,500
Buying Organisation: National Employment Savings Trust (NEST)
Tender Category: Customer-care services
Out of Hours Call Handling Service (2023)
This procurement process is to identify a suitable supplier to undertake the delivery of an 'Out of Hours' (OOH) telephone call handling service for residents of the Council and other organisations that Hackney Council takes inbound Calls from on behalf of. The supplier will provide a...
Contract Value: £226,380
Buying Organisation: London Borough of Hackney
Tender Category: Customer-care services
Out of Hours Call Handling Service (2023)
The Council requires a supplier with an excellent track record of providing a high standard of call handling and associated services relevant to the scope of the specification. The supplier will be able to demonstrate their experience and ability in delivering such requirements to other similar...
Contract Value: £740,000
Buying Organisation: London Borough of Hackney
Tender Category: Customer-care services
Out of Hours Call Handling Service (2023)
The Council requires a supplier with an excellent track record of providing a high standard of call handling and associated services relevant to the scope of the specification. The supplier will be able to demonstrate their experience and ability in delivering such requirements to other similar...
Contract Value: £740,000
Buying Organisation: London Borough of Hackney
Tender Category: Customer-care services
Digital Experience and Digital Enablement
...customer servicing, and IT and infrastructure services. This contract will end on 31st March 2024. NS&I has started a significant transformation of its outsourced services, called the Rainbow Programme. The second procurement in NS&I's Rainbow Programme, the Digital Experience and Digital Enablement package, will provide capabilities...
Contract Value: £112,500,000
Buying Organisation: NS&I
Tender Category: Customer-care services
Contact Centre Services
Provision of outsourced contact centre...
Contract Value: £9,544,470
Buying Organisation: Companies House
Tender Category: Customer-care services
Contact Centre Services
Provision of outsourced contact centre...
Contract Value: £9,544,470
Buying Organisation: Companies House
Tender Category: Customer-care services
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Organisations that have recently procured Customer Care Services
- Portsmouth City Council
- Freebridge Community Housing Limited
- Imperial War Museums
- Mid Ulster District Council
- University of Sussex
- Leeds Teaching Hopsitals NHS Trust
- Satellite Applications Catapult
- National Employment Savings Trust (NEST)
- London Borough of Hackney
- NS&I
- Companies House
