UK Customer Services Tenders
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Communications Marketplace DPS
...services including but not limited to; the provision of marketing, communications, creative services, recruitment advertising and events for all UK central government bodies, wider public sector organisations and charities.
Contract Value: £260,000,000
Buying Organisation: The Minister for the Cabinet Office acting through Crown Commercial Service
Tender Category: Customer services
Electrical Vehicle Charging Infrastructure and Operation - Partner Concession Agreement - ORCS Phase 3
Portsmouth City Council ('the Council') is inviting tenders from suitably qualified and experienced service providers for the supply, installation, maintenance, operation and, at the Council's option, decommission of electrical vehicle charge points within the city. The successful service provider...
Contract Value: £30,000,000
Buying Organisation: Portsmouth City Council
Tender Category: Customer services
Historic England Customer Service Provision
...Customer Service supplier to act as first point of contact for Historic England for general enquiries and as a filter for other enquiries, working to an agreed service standard. this is required Monday to Friday all year round between 9am and 5pm. Historic England expects this...
Contract Value: £460,000
Buying Organisation: Historic England
Tender Category: Customer services
Historic England Customer Service Provision
...Customer Service supplier to act as first point of contact for Historic England for general enquiries and as a filter for other enquiries, working to an agreed service standard. This is required Monday to Friday year-round between 09:00-17:00. Historic England expects this work to be carried...
Contract Value: £460,000
Buying Organisation: Historic England
Tender Category: Customer services
GB-London: Development of a Visitor Experience Training Programme
Imperial War Museums is seeking to appoint a consultant training developer to aid us in improving the visitor experience across all of the IWM sites and designing a training programme to ensure uniformity across all of the IWM sites. IWM would like to ensure that we are providing a welcoming,...
Contract Value: £35,000
Buying Organisation: Imperial War Museums
Tender Category: Customer services
Customer Experience Platform
...customer experience platform solution that: Supports the delivery of its Digital Transformation Strategy and wider digital agenda across its services. For further information please refer to the Specification Document available within the CFT documents area of E-Tenders NI.
Contract Value: £250,000
Buying Organisation: Mid Ulster District Council
Tender Category: Customer services
GB-London: Development of a Visitor Experience Training Programme
Imperial War Museums is seeking to appoint a consultant training developer to aid us in improving the visitor experience across all of the IWM sites and designing a training programme to ensure uniformity across all of the IWM sites. IWM would like to ensure that we are providing a welcoming,...
Contract Value: £25,000 to £50,000
Buying Organisation: Imperial War Museums
Tender Category: Customer services
Business Analyst Level 4 Apprenticeship
This contract is for the award of the Business Analyst Level 4...
Contract Value: £18,000
Buying Organisation: NHS BSA
Tender Category: Customer services
Support Services for Passengers With Reduced Mobility - Inverness Airport
...services for passengers with reduced mobility (PRM) at Inverness Airport. The Service Provider will be expected to provide safe assistance to and from aircraft, and high-quality customer care, to persons with reduced mobility at Inverness Airport.
Contract Value: £2,700,000
Buying Organisation: Highlands and Islands Airports Limited
Tender Category: Customer services
Audience Services
...customer management services to support a broad range of services including: - Handling editorial and non-editorial complaints - Responding to enquiries - Managing comments & appreciations - Technical support for iPlayer, Sounds, BBC Account - Reception Advice - BBC Action Lines - BBC Charitable Appeals &...
Contract Value: £47,920,000
Buying Organisation: The British Broadcasting Corporation (BBC)
Tender Category: Customer services
Audience Services
...customer management services to support a broad range of services including: Handling editorial and non-editorial complaints Responding to enquiries Managing comments & appreciations Technical support for iPlayer, Sounds, BBC Account Reception Advice BBC Action Lines BBC Charitable Appeals & Donations collections (Lifeline & Radio 4) Artist...
Contract Value: £47,920,000
Buying Organisation: The British Broadcasting Corporation (BBC)
Tender Category: Customer services
The Growth Company Invitation to Tender for the Provision of Full Service Marketing
...services and target appropriate audiences. To apply for this Invitation to Tender opportunity, please register as a supplier on the Panacea Supplier Platform at the following web address: https://app.panacea-software.com/growth Once you have accessed the site, to view the opportunity you need to navigate to 'Register Interest',...
Contract Value: £30,000 to £60,000
Buying Organisation: The Growth Company
Tender Category: Customer services
Waste & Recycling Outreach Officers
The council is about to introduce a significant waste collection service change for residents whereby rubbish will be collected every other week while all recycling collections remain weekly. In order to support the change, a group of staff, known as 'Outreach Officers' will be needed to...
Contract Value: £30,000 to £90,000
Buying Organisation: London Borough of Lambeth
Tender Category: Customer services
US_24122 - Staff Surveys The University is looking to procure a supplier who can provide staff surveys on a biennial basis who will need to fully host and manage the service. The services will be two biennial surveys (once ev
...services will be two biennial surveys (once every two years) to be managed by the supplier through liaison with the stakeholders and will provide the following services:- - Accessibility - Benchmarking/Survey Design - Reporting - Survey Support
Contract Value: £240,000
Buying Organisation: University of Sussex
Tender Category: Customer services
US_24122 - Staff Surveys The University is looking to procure a supplier who can provide staff surveys on a biennial basis who will need to fully host and manage the service. The services will be two biennial surveys (once ev
...services will be two biennial surveys (once every two years) to be managed by the supplier through liaison with the stakeholders and will provide the following services:- - Accessibility - Benchmarking/Survey Design - Reporting - Survey Support
Contract Value: £240,000
Buying Organisation: University of Sussex
Tender Category: Customer services
Customer Service Practitioner
...Customer Service Practitioner apprenticeship.
Contract Value: £40,950
Buying Organisation: NHS BSA
Tender Category: Customer services
Marketing Exhibitions and Events Provider
This ITT is to identify a skilled and experienced stand design partner capable of creating, building and storing visually appealing, functional, and sustainable exhibition booths that will elevate our brand presence and support our business...
Contract Value: Unknown
Buying Organisation: Satellite Applications Catapult
Tender Category: Customer services
Customer Services Telephony
Award contract for the provision of a cloud-based contact centre solution and professional...
Contract Value: £982,448
Buying Organisation: ASTER GROUP LIMITED
Tender Category: Customer services
ED2 Enduring Partnerships - Fuel Poverty
UKPN - ED2 Enduring Partnerships for Fuel...
Contract Value: Unknown
Buying Organisation: UK POWER NETWORKS (OPERATIONS) LIMITED
Tender Category: Customer services
Marketing Exhibitions and Events Provider
This ITT is to identify a skilled and experienced stand design partner capable of creating, building and storing visually appealing, functional, and sustainable exhibition booths that will elevate our brand presence and support our business...
Contract Value: Unknown
Buying Organisation: Satellite Applications Catapult
Tender Category: Customer services
Business Rates Consultancy
This procurement exercise is to identify a qualified and experienced consultancy firm to provide expert business rates consultancy support for our organisation. Our aim is to minimise our business rates liability while ensuring compliance such as with relevant regulations and accordingly as these...
Contract Value: Unknown
Buying Organisation: Satellite Applications Catapult
Tender Category: Customer services
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Organisations that have recently procured Customer Services
- The Minister for the Cabinet Office acting through Crown Commercial Service
- Portsmouth City Council
- Historic England
- Imperial War Museums
- Mid Ulster District Council
- NHS BSA
- Highlands and Islands Airports Limited
- The British Broadcasting Corporation (BBC)
- The Growth Company
- London Borough of Lambeth
- University of Sussex
- Satellite Applications Catapult
- ASTER GROUP LIMITED
- UK POWER NETWORKS (OPERATIONS) LIMITED
