UK Helpdesk and Support Services Tenders
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Dynamic Purchasing System for Soft FM Services
Added Value Portal t/a Pagabo, acting on behalf of Red Kite Learning Trust, wish to appoint a range of Suppliers specialising in various aspects of Soft Facilities Management to a national Dynamic Purchasing Solution (DPS), available to all public sector bodies, including charities, within the UK...
Contract Value: £75,000,000
Buying Organisation: Red Kite Learning Trust
Tender Category: Helpdesk and support services
English for Speakers of Other Languages (ESOL) Screening and Assessment Tool Market Engagement
...support required to enable progression. ESOL assessments can include digital elements but should include interaction with and reading assessment outcomes determined by screening and assessment delivery staff. The Tool must be compliant with Government Digital Standard (GDS) in the design, testing and deployment in a timeframe...
Contract Value: Unknown
Buying Organisation: Ministry of Justice
Tender Category: Helpdesk and support services
Prisoner Screening & Assessment Tools and Associated Services
...support HMPPS ambition and realise the strategic ambition for national education screening, we are procuring digital S&A tools for the Prison Education Service contracts. The scope of this procurement includes screening tools for English, Mathematics, Digital Skills, Reading, and Additional Learning Needs (ALN). Due to the...
Contract Value: £9,333,331
Buying Organisation: Ministry of Justice
Tender Category: Helpdesk and support services
Specialist Data Storage Transformation Project
...support within agreed service schedules.
Contract Value: £100 to £1,000,000
Buying Organisation: Thames Valley Police
Tender Category: Helpdesk and support services
First Federation Trust - ICT Managed Service
First Federation Trust wishes to engage a single contractor to supply an ICT Managed Service and associated project implementation and training services across all sites within the Trust. This procurement involves the delivery of ICT across all the schools as part of a joined up programme of work,...
Contract Value: £5,200,000
Buying Organisation: First Federation Trust
Tender Category: Helpdesk and support services
IT Service Management Tool
There are up to 3 Trusts joining together for this procurement activity; Guys and St Thomas' NHS Trust, Kings College Hospital, and Lewisham and Greenwich NHS Trust. and it is for an IT Service Management...
Contract Value: Unknown
Buying Organisation: Guy's and St Thomas' NHS Foundation Trust
Tender Category: Helpdesk and support services
GB-Glasgow: 2024-TR-0018 ITIL Service Management Services
NOTE: This notice was updated on 05 August 2024 for the following reason: Optional extension end date 31/07/2026(ITIL Management...
Contract Value: £528,000
Buying Organisation: Student Loans Company
Tender Category: Helpdesk and support services
Retail Strategy
** AWARDED CONTRACT** NS&I has a requirement for information technology and consulting services in relation to the NS&I Retail Strategy. The services will provide NS&I with a Strategy & Engagement Lead, Digital Lead and access to an SME Panel to co-create a vision and strategy...
Contract Value: £198,850
Buying Organisation: NS&I
Tender Category: Helpdesk and support services
Strategic Planning Services
***Contract awarded via G-Cloud 13 framework RM1557.13*** NS&I has a requirement for services related to its Strategic Planning...
Contract Value: £288,830
Buying Organisation: NS&I
Tender Category: Helpdesk and support services
Programme & Release Management
**AWARDED CONTRACT** NS&I has a requirement for Programme & Release Management services for the NS&I Business Transformation Programme. The services will provide NS&I with a Project Release Lead, Project Release Manager and Project Release Architect resources to assist with the...
Contract Value: £896,505
Buying Organisation: NS&I
Tender Category: Helpdesk and support services
Strategic IT Service Desk
The Home Office is looking for a supplier that can provide a high-quality IT service desk and/or End User Device capability in a large and complex environment, as well as assisting the customer in maturing toolsets to take advantage of evolving functionality and technology that increases efficiency...
Contract Value: Unknown
Buying Organisation: Home Office
Tender Category: Helpdesk and support services
Community Health Partnerships - Provision of Soft FM Helpdesk Services
...helpdesk to support Community Health Partnerships' provision of Soft FM services to its portfolio of properties
Contract Value: £450,000
Buying Organisation: Community Health Partnerships Limited
Tender Category: Helpdesk and support services
Community Health Partnerships - Provision of Soft FM Helpdesk Services
...Helpdesk Services
Contract Value: £450,000
Buying Organisation: Community Health Partnerships Limited
Tender Category: Helpdesk and support services
Prisoner Screening and Assessment Tools and Associated Services
...support HMPPS ambition and realise the strategic decision for national education screening, we are procuring digital S&A tools for the Prison Education Service contracts. The scope of this procurement includes screening tools for English, Mathematics, Digital Skills, Reading, and Additional Learning Needs (ALN). Due to the...
Contract Value: Unknown
Buying Organisation: Ministry of Justice
Tender Category: Helpdesk and support services
MoJ Digital Service Desk
...support for all MoJ users, including answering queries, triaging incidents, and providing first contact resolution, 24/7, 365 days a year.
Contract Value: £5,421,348 to £35,144,585
Buying Organisation: Ministry of Justice
Tender Category: Helpdesk and support services
GSV2667 - ICGS Helpline Support Services
...Support Services. The Authority are seeking a single supplier to provide telephone and email telephone support services to investigate complaints of bullying, harassment, and sexual misconduct. Please contact pcd@parliament.uk for a copy of the Non-Disclosure Agreement, which must be completed and returned, prior to the ITT...
Contract Value: £240,000 to £480,000
Buying Organisation: House of Lords (Bicameral)
Tender Category: Helpdesk and support services
TOPdesk Annual License Renewal
The University renewed its annual licence for TopDesk software, via a direct award under the Software License Resellers framework Agreement from...
Contract Value: £237,726
Buying Organisation: UNIVERSITY OF SHEFFIELD
Tender Category: Helpdesk and support services
GSV2667 - ICGS Helpline Support Services
...support services to investigate complaints of bullying, harassment, and sexual misconduct.
Contract Value: £480,000
Buying Organisation: Corporate Officers of the House of Lords and House of Commons
Tender Category: Helpdesk and support services
Enquiry Control and Utility Asset Management System
firmus energy is tendering for the provision of an Enquiry Control and Utility Asset Management System. firmus energy is looking for bidders with the experience, skill and technical ability to provide a reliable Enquiry Control and Utility Asset Management System to assist in every day operations...
Contract Value: £500,000
Buying Organisation: Firmus Energy (Distribution) Limited
Tender Category: Helpdesk and support services
Managed Detection and Response (MDR)
To source a reliable and experienced Manged Detection and Response (MDR) service provider to enhance Satellite Application Catapult's cyber/information...
Contract Value: £315,000
Buying Organisation: Satellite Applications Catapult
Tender Category: Helpdesk and support services
Managed Detection and Response (MDR)
To source a reliable and experienced Manged Detection and Response (MDR) service provider to enhance Satellite Application Catapult's cyber/information...
Contract Value: £315,000
Buying Organisation: Satellite Applications Catapult
Tender Category: Helpdesk and support services
Helpdesk System
...support due to better customer visibility, increased productivity, team-collaboration and richer reporting. It is intuitive, configurable and offers value through flexible pricing plans to suit customers of all sizes.
Contract Value: £35,700
Buying Organisation: Nottingham University Hospitals NHS Trust
Tender Category: Helpdesk and support services
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Organisations that have recently procured Helpdesk and Support Services
- Red Kite Learning Trust
- Ministry of Justice
- Thames Valley Police
- First Federation Trust
- Guy's and St Thomas' NHS Foundation Trust
- Student Loans Company
- NS&I
- Home Office
- Community Health Partnerships Limited
- House of Lords (Bicameral)
- UNIVERSITY OF SHEFFIELD
- Corporate Officers of the House of Lords and House of Commons
- Firmus Energy (Distribution) Limited
- Satellite Applications Catapult
- Nottingham University Hospitals NHS Trust
