UK Ip Telephone Services Tenders
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CHIC Telecoms Dynamic Purchasing System [DPS]
CHIC publishes this Notice of an Amendment to be made to the DPS in pursuance of the original Notice 2017/S 159-328774 published in OJEU on the 18th August 2017. All other details relating to this DPS remain unchanged. The DPS is also available to all current and future members of PFA, a public...
Contract Value: £40,000,000
Buying Organisation: Communities and Housing Investment Consortium Limited
Tender Category: IP telephone services
Telephony and Communication Services Dynamic Purchasing System
The Authority is establishing a collaborative Dynamic Purchasing System (DPS) for Telephony And Communication Services. The DPS will comprise of two lots: Lot 1 - Telephony and Communication Services Lot 2 - Enterprise Bundled...
Contract Value: £12,000,000
Buying Organisation: Scottish Government
Tender Category: IP telephone services
Corporate Telephony RFI (C8264)
Anchor's main corporate telephony service was implemented in 2013, it is a physical Cisco platform owned by Anchor but hosted and fully managed by a 3rd party. This project seeks to retire our existing Cisco platform, simplify all other connection types and remove any dependencies on PSTN...
Contract Value: Unknown
Buying Organisation: Anchor Hanover Group
Tender Category: IP telephone services
Early Engagement - HMRC Contact Centre as a Service
Early engagement supporting HMRCs development of a single Omni Channel, Contact Centre as a Service (CCaaS) solution to replace current legacy services. This requirement shall include: 1) The provision of product licences, future acquisition and development of products and associated add-on...
Contract Value: Unknown
Buying Organisation: H M Revenue & Customs
Tender Category: IP telephone services
VoIP Telephone Services
...telephone system to replace its existing system. The system needs to be scalable and predominantly softphone working across a number of locations. Further details are included in the PQQ document.
Contract Value: £55,000
Buying Organisation: THE CAMBRIDGE HOUSING SOCIETY LIMITED
Tender Category: IP telephone services
BT1685 Provision of Sip Telephony Lines
Ongoing provision of SIP...
Contract Value: £72,000
Buying Organisation: Luton Council
Tender Category: IP telephone services
Request For Information: Future Integrated User Services: Fixed Voice (Official) and Voice & Video (Secret)
22/09/2023- Note: RFI document on linked Defence Sourcing Portal (DSP) has been updated to include offer of face to face meetings for RFI respondents. See DSP link for further information. Background The Ministry of Defence's (MOD's) Integrated User Services (IUS) Programme is responsible for the...
Contract Value: Unknown
Buying Organisation: Ministry of Defence
Tender Category: IP telephone services
Request For Information: Future Integrated User Services: Fixed Voice (Official) and Voice & Video (Secret)
Background The Ministry of Defence's (MOD's) Integrated User Services (IUS) Programme is responsible for the delivery of Voice Telephony, Video Teleconferencing (VTC) and Mobile services across multiple security classifications. The collection of capabilities is delivered under a single contract....
Contract Value: Unknown
Buying Organisation: Ministry of Defence
Tender Category: IP telephone services
Telecare Alarm Receiving Software Package Specification for Call Centre Procurement
Telecare Alarm Receiving Software Package Specification for Call Centre Procurement North Hertfordshire District Council is seeking to update its current telecare calls handling platform by August 2025. In section E are a series of questions to help us formulate a strategy for the procurement of a...
Contract Value: Unknown
Buying Organisation: North Herts District Council
Tender Category: IP telephone services
AHG_000586 - Contact Centre Technology (CS69)
Who we are? Anchor are the largest provider of specialist Housing and Care for older people in England. We are run "not-for-profit", with a strong balance sheet. We have over 1,700 sites in England including 120 Care homes. We provide 54,000 older people with homes including over 5,000...
Contract Value: Unknown
Buying Organisation: Anchor Hanover
Tender Category: IP telephone services
AHG_000586 - Contact Centre Technology (CS69)
We need an organisation to implement, manage and support a modern contact centre technology platform to support our customer service strategy. Alongside the traditional features of contact centre technology we?re also looking for products that offer other wider capabilities such as: ? Connecting...
Contract Value: Unknown
Buying Organisation: Anchor Hanover Group
Tender Category: IP telephone services
CA12261 - Tyne Coast Academy Trust - Provision of Telephony System
Tyne Coast Academy Trust requires one supplier to fulfil its Telephony system requirements. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA12261. Not registered: Visit https://suppliers.multiquote.com then register and quote CA12261 as...
Contract Value: Unknown
Buying Organisation: Tyne Coast Academy Trust
Tender Category: IP telephone services
Cisco WebEx Contact Centre for Clearing
Cisco WebEx Contact Centre for...
Contract Value: £230,000
Buying Organisation: Birmingham City University
Tender Category: IP telephone services
Pan London Out of Hours Telephony soft market testing
...telephone and data systems. Some organisations may require an optional day time call handling service, however at present none of the participants have expressed a wish to utilise this option. The Participating Organisations have joint ownership of a state of the art of telephony system which...
Contract Value: £7,000,000
Buying Organisation: London Borough of Ealing
Tender Category: IP telephone services
VOIP Renewal
...telephone through the data network to a VOIP standard. The system requires both maintenance support and software licensing through Avaya to remain current and up to date. The Authority has utilised three quotes process to award the contract.
Contract Value: Unknown
Buying Organisation: Royal Berkshire Fire Authority
Tender Category: IP telephone services
Case Management System for the OPCC
The Victim Code sets out how victims of crime should be treated and what advice, support and practical information is available to them. In order to meet the strict updated demands of the Victims Code, it is necessary that a more robust and flexible Case Management System (CMS) is required to allow...
Contract Value: £150,000 to £220,000
Buying Organisation: Thames Valley Police
Tender Category: IP telephone services
Case Management System for the OPCC
The Victim Code sets out how victims of crime should be treated and what advice, support and practical information is available to them. In order to meet the strict updated demands of the Victims Code, it is necessary that a more robust and flexible Case Management System (CMS) is required to allow...
Contract Value: £150,000 to £220,000
Buying Organisation: Thames Valley Police
Tender Category: IP telephone services
Case Management System for the OPCC
The Victim Code sets out how victims of crime should be treated and what advice, support and practical information is available to them. In order to meet the strict updated demands of the Victims Code, it is necessary that a more robust and flexible Case Management System (CMS) is required to allow...
Contract Value: £220,000
Buying Organisation: Thames Valley Police
Tender Category: IP telephone services
Managed Telephony
...IP Telephony services solution. The solutions integrates with Microsoft Teams, offering flexibility in design and scale that would allow the University to meets its changing requirements and that could be adapted, and scaled, to also facilitate its clearing requirements each year. The service solution offers a...
Contract Value: £453,624
Buying Organisation: University of Lincoln
Tender Category: IP telephone services
CA10964 - City of Wolverhampton College Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS)
City of Wolverhampton College is looking for services for the following Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS). Unified communications products and related services that integrate several messaging and/or voice/video/data applications together and...
Contract Value: £90,000
Buying Organisation: City of Wolverhampton College
Tender Category: IP telephone services
Prisoner PayPhone
...telephone services to prisoners in prisons operated by MoJ through its executive agency, HM Prison and Probation Service (the Extension). The Extension updates, on similar terms, an earlier existing contract procured under the Public Contracts Regulations 1993. A redacted copy of the Extension is being published...
Contract Value: £116,900,000
Buying Organisation: Ministry of Justice
Tender Category: IP telephone services
Unified Communications Services
A modern Unified Communications system which incorporates telephony services into the Microsoft Teams environment. The supplier will provide a solution that also includes contact centre services such as enhanced reporting and call recording. The new solution will be fully integrated with Microsoft...
Contract Value: £209,272
Buying Organisation: Competition & Markets Authority
Tender Category: IP telephone services
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Organisations that have recently procured Ip Telephone Services
- Communities and Housing Investment Consortium Limited
- Scottish Government
- Anchor Hanover Group
- H M Revenue & Customs
- THE CAMBRIDGE HOUSING SOCIETY LIMITED
- Luton Council
- Ministry of Defence
- North Herts District Council
- Anchor Hanover
- Tyne Coast Academy Trust
- Birmingham City University
- London Borough of Ealing
- Royal Berkshire Fire Authority
- Thames Valley Police
- University of Lincoln
- City of Wolverhampton College
- Ministry of Justice
- Competition & Markets Authority
