UK Telephone Operator Services Tenders
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Telephony and Communication Services Dynamic Purchasing System
The Authority is establishing a collaborative Dynamic Purchasing System (DPS) for Telephony And Communication Services. The DPS will comprise of two lots: Lot 1 - Telephony and Communication Services Lot 2 - Enterprise Bundled...
Contract Value: £12,000,000
Buying Organisation: Scottish Government
Tender Category: Telephone operator services
Historic England Customer Service Provision
Historic England requires a Customer Service supplier to act as first point of contact for Historic England for general enquiries and as a filter for other enquiries, working to an agreed service standard. this is required Monday to Friday all year round between 9am and 5pm. Historic England...
Contract Value: £460,000
Buying Organisation: Historic England
Tender Category: Telephone operator services
Aster Group: Out Of Hours Telephone Line Managed Service.
*** PRE MARKET ENGAGEMENT*** ***EXPRESSIONS OF INTEREST*** Aster operates one Contact Centre supporting its property management and maintenance operations for all regions. The function of the Contact Centre is to handle customer contact regarding property repair and housing enquiries and distribute...
Contract Value: Unknown
Buying Organisation: Aster Group
Tender Category: Telephone operator services
ScotRail Customer Contact Centre
SRT invites prospective suppliers to participate in this procurement process for a fully managed customer contact centre. SRT is looking to procure contact centre services to enhance its customer relations, smartcard helpline, delay repay and tele sales operations serving B2C and B2B customers. SRT...
Contract Value: Unknown
Buying Organisation: ScotRail Trains Limited
Tender Category: Telephone operator services
STA - BT Circuits
BT Circuits for English Heritage sites, phased novation and cease of circuits across sites to be complete by the end of...
Contract Value: £32,000
Buying Organisation: HISTORIC ENGLAND LIMITED
Tender Category: Telephone operator services
US_24122 - Staff Surveys The University is looking to procure a supplier who can provide staff surveys on a biennial basis who will need to fully host and manage the service. The services will be two biennial surveys (once ev
The University is looking to procure a supplier who can provide staff surveys on a biennial basis who will need to fully host and manage the service. The services will be two biennial surveys (once every two years) to be managed by the supplier through liaison with the stakeholders and will provide...
Contract Value: £240,000
Buying Organisation: University of Sussex
Tender Category: Telephone operator services
US_24122 - Staff Surveys The University is looking to procure a supplier who can provide staff surveys on a biennial basis who will need to fully host and manage the service. The services will be two biennial surveys (once ev
The University is looking to procure a supplier who can provide staff surveys on a biennial basis who will need to fully host and manage the service. The services will be two biennial surveys (once every two years) to be managed by the supplier through liaison with the stakeholders and will provide...
Contract Value: £240,000
Buying Organisation: University of Sussex
Tender Category: Telephone operator services
Request for Information - Growing Sussex 5G Innovation Region
West Sussex County Council intends to procure a suitable delivery partner for the design, implementation and operation of a hybrid 5G and advanced wireless network and the delivery of agreed "Use Cases" across three site locations (Growers and Colleges). The procurement will cover the following...
Contract Value: Unknown
Buying Organisation: West Sussex County Council
Tender Category: Telephone operator services
Incommunities - Out of Hours Responsive Repairs Call Handling Service
Incommunities wish to appoint an experienced service provider to provide out of hours call handling and call handling at other times as specified by Incommunities. Full details related to the scope of services to be procured are included within Document B - Tender Requirements and Specification. It...
Contract Value: £300,000 to £320,000
Buying Organisation: Procurement For Housing
Tender Category: Telephone operator services
Business Rates Consultancy
This procurement exercise is to identify a qualified and experienced consultancy firm to provide expert business rates consultancy support for our organisation. Our aim is to minimise our business rates liability while ensuring compliance such as with relevant regulations and accordingly as these...
Contract Value: Unknown
Buying Organisation: Satellite Applications Catapult
Tender Category: Telephone operator services
Business Rates Consultancy
This procurement exercise is to identify a qualified and experienced consultancy firm to provide expert business rates consultancy support for our organisation. Our aim is to minimise our business rates liability while ensuring compliance such as with relevant regulations and accordingly as these...
Contract Value: Unknown
Buying Organisation: Satellite Applications Catapult
Tender Category: Telephone operator services
Business Rates Consultancy
This procurement exercise is to identify a qualified and experienced consultancy firm to provide expert business rates consultancy support for our organisation. Our aim is to minimise our business rates liability while ensuring compliance such as with relevant regulations and accordingly as these...
Contract Value: Unknown
Buying Organisation: Satellite Applications Catapult
Tender Category: Telephone operator services
Request For Information: Future Integrated User Services: Fixed Voice (Official) and Voice & Video (Secret)
22/09/2023- Note: RFI document on linked Defence Sourcing Portal (DSP) has been updated to include offer of face to face meetings for RFI respondents. See DSP link for further information. Background The Ministry of Defence's (MOD's) Integrated User Services (IUS) Programme is responsible for the...
Contract Value: Unknown
Buying Organisation: Ministry of Defence
Tender Category: Telephone operator services
Request For Information: Future Integrated User Services: Fixed Voice (Official) and Voice & Video (Secret)
Background The Ministry of Defence's (MOD's) Integrated User Services (IUS) Programme is responsible for the delivery of Voice Telephony, Video Teleconferencing (VTC) and Mobile services across multiple security classifications. The collection of capabilities is delivered under a single contract....
Contract Value: Unknown
Buying Organisation: Ministry of Defence
Tender Category: Telephone operator services
Contact Centre Services
Provision of outsourced contact centre...
Contract Value: £9,544,470
Buying Organisation: Companies House
Tender Category: Telephone operator services
Contact Centre Services
Provision of outsourced contact centre...
Contract Value: £9,544,470
Buying Organisation: Companies House
Tender Category: Telephone operator services
165-SNBD-22 Contact Centre Telephony System Replacement - AWARD
...telephone system for South Norfolk Council and Broadland District Council ("The Councils) Procurement Ref: 165/SN/22. The tender will be in the form of a further competition in accordance with Crown Commercial Service's (CCS) procurement framework RM3808 Lot 13. The contract will be awarded in accordance with...
Contract Value: Unknown
Buying Organisation: Breckland District Council
Tender Category: Telephone operator services
CLOSED - Telephony Contact Centre System Replacement - South Norfolk District Council & Broadland District Council
...telephone system for South Norfolk Council and Broadland District Council ("The Councils) Procurement Ref: 165/SN/22. The tender will be in the form of a further competition in accordance with Crown Commercial Service's (CCS) procurement framework RM3808 Lot 4. The contract will be awarded in accordance with...
Contract Value: Unknown
Buying Organisation: Breckland District Council and South Holland District Council
Tender Category: Telephone operator services
Telephony Contact Centre System Replacement - South Norfolk District Council and Broadland District Council
...telephone system for South Norfolk Council and Broadland District Council ("The Councils) Procurement Ref: 165/SN/22. The tender will be in the form of a further competition in accordance with Crown Commercial Services (CCS) procurement framework RM3808 Lot 4. The contract will be awarded in accordance with...
Contract Value: £397,000
Buying Organisation: South Norfolk District Council
Tender Category: Telephone operator services
Business to Business Outsourced Services
This notice is published to commence a procurement event to award a new contract for its Business to Business (B2B) outsourced services. This package of work is part of NS&I's Rainbow Programme, and it will procure a strategic supplier of managed services to deliver B2B on behalf of NS&I....
Contract Value: £200,000,000
Buying Organisation: NS&I
Tender Category: Telephone operator services
Contact Centre System
ForHousing's current contact centre solution includes several systems and service providers. We are looking to procure and implement a new fully integrated, modern, cloud-based Contact Centre as a Service (CCAAS) system with associated license and support agreement. ForHousing are seeking a...
Contract Value: £220,000
Buying Organisation: ForHousing Limited
Tender Category: Telephone operator services
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Organisations that have recently procured Telephone Operator Services
- Scottish Government
- Historic England
- Aster Group
- ScotRail Trains Limited
- HISTORIC ENGLAND LIMITED
- University of Sussex
- West Sussex County Council
- Procurement For Housing
- Satellite Applications Catapult
- Ministry of Defence
- Companies House
- Breckland District Council
- Breckland District Council and South Holland District Council
- South Norfolk District Council
- NS&I
- ForHousing Limited
