UK Telephone Survey Services Tenders

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CH232464 OUT OF HOURS CALL CENTRE SERVICE

Ealing Council is procuring the out of hours call handling services as a central purchasing body pursuant to Regulation 37 of the Public Contracts Regulations 2015. This new arrangement is open to the contracting authorities listed below. Each party will enter into separate but identical Services...

Contract Value: £7,000,000

Buying Organisation: London Borough of Ealing

Tender Category: Telephone survey services

Quantitative Research Services

...Survey and the Bi-annual Financial Adviser Satisfaction Survey. The contract also covers the majority of the ad hoc quantitative research that we may need. This includes surveys (predominantly online and phone, where needed mobile, postal and face-to-face) and advanced analytics (for example key driver analysis, maxdiff,...

Contract Value: £215,421

Buying Organisation: NS&I

Tender Category: Telephone survey services

Historic England Brand Polling - AWARD

...survey to 2,000 nationally-representative GB adults on behalf of Historic England. This data will be used internally and externally. In additional to the biannual research, there may be one-off requests for further quantitative research to be conducted for specific projects. For example, previous one-off research has...

Contract Value: Unknown

Buying Organisation: Historic England

Tender Category: Telephone survey services

Historic England Brand Polling

...survey to 2,000 nationally-representative GB adults on behalf of Historic England. This data will be used internally and externally. In additional to the biannual research, there may be one-off requests for further quantitative research to be conducted for specific projects. For example, previous one-off research has...

Contract Value: Unknown

Buying Organisation: Historic England

Tender Category: Telephone survey services

Public Views, Experiences of Policing and Criminal Justice

This notice is to inform the market of the award of a recent opportunity conducted under the Matrix Portal for the award of a Public Views contract for Essex Police. The contract is needed to issue surveys to identify public views of Essex Police, and how accessible and effective Criminal Justice...

Contract Value: £383,000

Buying Organisation: Essex Police

Tender Category: Telephone survey services

CRSTS Baseline User Surveys

...survey questions differ. Survey questions and maps with further details on locations are included in the appendices. For both surveys, the successful supplier will be required to carry out baseline surveys at the specified 'treatment' and 'counterfactual' locations using pre-specified questions over a period of 3-4...

Contract Value: £58,640 to £170,630

Buying Organisation: West Yorkshire Combined Authority

Tender Category: Telephone survey services

CRSTS Baseline User Surveys

...survey questions differ. Survey questions and maps with further details on locations are included in the appendices. For both surveys, the successful supplier will be required to carry out baseline surveys at the specified 'treatment' and 'counterfactual' locations using pre-specified questions over a period of 3-4...

Contract Value: £75,000 to £200,000

Buying Organisation: West Yorkshire Combined Authority

Tender Category: Telephone survey services

GB-Kings Lynn: TSM Surveys

Freebridge Community Housing invites qualified and experienced Market Research service providers to submit proposals for the provision of Tenant Satisfaction Measures (TSM) and analysis. The purpose of this tender is to select a contractor to implement and manage a comprehensive TSM program for...

Contract Value: £100,000 to £500,000

Buying Organisation: Freebridge Community Housing Limited

Tender Category: Telephone survey services

CH232464 OUT OF HOURS CALL CENTRE SERVICE

Ealing Council has worked with its partners to deliver quality and value in the context of its long standing outsourced contract for the provision of a high quality and value for money out of hours call handling shared service. High levels of quality are important for the current users of the...

Contract Value: £7,000,000

Buying Organisation: London Borough of Waltham Forest

Tender Category: Telephone survey services

Savings Market Database

**** Contract awarded **** Requirement: The Market and Competitor Intelligence team at NSandI requires a supplier to provide UK savings data to understand the performance of the UK savings market. This contract was awarded following a formal market engagement exercise in March 2024 via NS&I's...

Contract Value: £65,680

Buying Organisation: NS&I

Tender Category: Telephone survey services

Savings Market Database

The Market and Competitor Intelligence team at NS&I requires a supplier to provide UK savings data to understand the performance of the UK savings market. The team requires accurate and regular up to date data on the volume and value of the savings market which includes savings stock,...

Contract Value: Unknown

Buying Organisation: NS&I

Tender Category: Telephone survey services

Telephone Service 24\\25

Three quotes received : IFF Research) MEL Research...

Contract Value: Unknown

Buying Organisation: Leeds City Council

Tender Category: Telephone survey services

Telephone Service 25/26

The three quotes are: IFF Research - Annual cost: £32,840 (including a £2,814 one off set-up cost for the first year only) MEL Research - Annual cost £33,500 (including a £2,500 one off set-up cost for the first year only) A reminder the quote from Acuity was £21,465.36 for...

Contract Value: £21,466 to £33,500

Buying Organisation: Leeds City Council

Tender Category: Telephone survey services

WLBC Understanding our Tenants & Homes Survey 2023

West Lancashire Borough Council is seeking to work with a provider to conduct a tenant questionnaire to help us to update the current tenant and household information and profiles that we hold in our Housing Management...

Contract Value: £50,000 to £80,000

Buying Organisation: West Lancashire Borough Council

Tender Category: Telephone survey services

Financial Market Intelligence Reports & Monitoring

In order to remain a competitive supplier of banking services it is necessary for NSANDI to continuously monitor and keep abreast of developments in the savings sector, including how its account and service offerings compare with competitors in the market. NSANDI is therefore seeking to acquire...

Contract Value: Unknown

Buying Organisation: NS&I

Tender Category: Telephone survey services

Tracking Survey of Personal Finance Journalists

...survey which gives robust understanding of the views of journalists, who write about personal finance and savings in UK/GB. This contract was awarded following a formal market engagement exercise via the Crown Commercial Services RM6126 Research and Insights DPS held in December 2023.

Contract Value: £15,040

Buying Organisation: NS&I

Tender Category: Telephone survey services

UK Infrastructure Capabilities Mapping

As we grow our UK space clusters, it is significantly important for us to connect the UK Space Ecosystem to ensure industry and academia can find the right infrastructure to help them research, innovate and commercialise products and services using satellite data and space technologies including...

Contract Value: Unknown

Buying Organisation: Satellite Applications Catapult

Tender Category: Telephone survey services

UK Infrastructure Capabilities Mapping

As we grow our UK space clusters, it is significantly important for us to connect the UK Space Ecosystem to ensure industry and academia can find the right infrastructure to help them research, innovate and commercialise products and services using satellite data and space technologies including...

Contract Value: Unknown

Buying Organisation: Satellite Applications Catapult

Tender Category: Telephone survey services

Online Research Community

NS&I's research communities are an online platform which allows a large number of customers and a small number of non-NS&I customers to take part in various research activities, primarily online surveys, polls (including nested polls) and discussions on various topics ranging from savings...

Contract Value: £348,700

Buying Organisation: NS&I

Tender Category: Telephone survey services

 

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Organisations that have recently procured Telephone Survey Services

  • London Borough of Ealing
  • NS&I
  • Historic England
  • Essex Police
  • West Yorkshire Combined Authority
  • Freebridge Community Housing Limited
  • London Borough of Waltham Forest
  • Leeds City Council
  • University of Sussex
  • West Lancashire Borough Council
  • Satellite Applications Catapult

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