Tender Summary

IT Managed Service Tender

Buying Organisation

United Kingdom Atomic Energy Authority

Contract Value

£8,000,000 to £15,000,000

Tender Description

The United Kingdom Atomic Energy Authority ("the Authority's") is looking to procure the following:

UKAEA's Computing Division are looking to form a collaborative working relationship with a supplier to provide IT managed services, i.e. people resources on demand and managing IT services on UKAEA's behalf.

Whilst in the performance of their duties it is expected that the supplier will carry out knowledge transfer to the relevant IT support teams.

Provide IT resources in the following areas but not limited to:
IT Security Specialists.
Network specialists.
Technical Support Engineers L1, L2, L3.
Service Management.
Audio Visual support.
Desktop support.
Architecture expertise.
Server, Storage & Cloud expertise.
Microsoft, Solaris, Linux, Apple.

Provide expertise in the following areas but not limited to:
Microsoft, Oracle and Linux systems
Azure cloud services, Microsoft 365 and other Microsoft applications
Support for end user devices, Windows, Mac and with some Linux users
A range of network infrastructure and firewalls.
Information management and data storage
IP Telephony
Software application portfolio and licence management
IT asset and configuration management
Capacity Management.

The initial term of the contract will be in place until from March of 2024 with the option to extend by a further period of three years Initial term 3+1+1.

Tender categories (products & services required)

Hardware consultancy services (CPV 72100000)
Software programming and consultancy services (CPV 72200000)
Data services (CPV 72300000)
Internet services (CPV 72400000)
Computer-related services (CPV 72500000)
Computer support and consultancy services (CPV 72600000)
Computer network services (CPV 72700000)
Computer audit and testing services (CPV 72800000)
Computer back-up and catalogue conversion services (CPV 72900000)

Region

United Kingdom (UK)

Buyer Information