totaltenders
Buying Organisation
Department for Work and Pensions
Contract Value
Unknown
The Authority is seeking to engage the market to work with the Synergy Programme and its stakeholders to ensure the delivery of a best in class, Value for Money (VfM), shared Human Resources (HR) and Finance service which meet the needs of service users.
The Synergy Programme has been established to bring together a number of Departments and ALBs in line with the Shared Services Strategy for Government: this includes building a common operating model, establishing Business Process Services (BPS) using one technology and one commercial strategy.
The Synergy Programme comprises the following central Government Departments (Departments) and their ALBs (together the Cluster Departments).
Ministry of Justice (MoJ);
Department for Work and Pensions (DWP);
Department for the Environment, Food and Rural Affairs (DEFRA); and
Home Office (HO).
The Authority (DWP) is currently the lead contracting authority for the Synergy Programme.
The prime driver of the Synergy Programme is to drive significant business transformation across the Cluster Departments. The Synergy Programme, together with the successful suppliers will jointly develop a new Common Operating Model (COM) and introduce a new user-centric service including common data standards.
The COM design will continually evolve throughout the five programme delivery phases. As a result, benefits will also continue to evolve over time. This will help identify additional benefits for the Programme and provide more robust data and narrative to justify the current benefits profile.
To meet the objectives of the Synergy Programme the Authority intends to:
- procure and adopt a cloud-based service leveraging the capabilities offered by a Software-as-a-Service (SaaS) ERP platform and associated technologies;
- procure a Systems Integration service to enable the transition (and support business change) to the SaaS ERP platform and associated technologies.
The Authority seeks to deliver value and efficiency across all transaction services, including the separation of technology from service centres.
The COVID pandemic, and the challenging fiscal environment that has followed as a result, has heightened the drive and need for more effective and efficient delivery by all Government Departments. Key to this ambition will be the ability to capture, manage and improve the quality of Finance and HR (Human Resources) data to enable better informed decisions. The Synergy Programme will drive significant business transformation across four major Departments in support of this ambition. Additionally, the government has set out ambitious objectives to put sustainability at the heart of our government services. Greening government: ICT and digital services strategy 2020 to 2025 - GOV.UK (www.gov.uk) and Greening Government Commitments 2021 to 2025 - GOV.UK (www.gov.uk)
https://www.gov.uk/government/publications/greening-government-ict-and-digital-services-strategy-2020-2025
The Cluster Departments have circa 250,000 employees between them and has a commonality of currently using the same outsourced BPS Partner, Shared Services Connected Limited (SSCL).
SSCL provide the current technology solution the Single Operating Platform (SOP) shared by DWP, DEFRA and the MoJ. SOP is based on an Oracle eBusiness Suite 12.2.6 instance recently migrated from on premise to being hosted since October 2020 on a PaaS (Platform as a Service) Oracle Cloud Infrastructure (OCI).
The Home Office have a direct contractual relationship with Oracle having already migrated on to an instance of their ERP SaaS (Software as a Service) platform as part of their METIS Programme.
IT services: consulting, software development, Internet and support (CPV 72000000)
Software package and information systems (CPV 48000000)
Industry specific software package (CPV 48100000)
Transaction-processing software package (CPV 48217000)
Administration software package (CPV 48219300)
Investment management software package (CPV 48411000)
Financial analysis and accounting software package (CPV 48440000)
Financial analysis software package (CPV 48441000)
Time accounting or human resources software package (CPV 48450000)
Procurement software package (CPV 48490000)
Software programming and consultancy services (CPV 72200000)
Programming services of packaged software products (CPV 72210000)
Programming services of systems and user software (CPV 72211000)
Time accounting or human resources software development services (CPV 72212450)
Enterprise resource planning software development services (CPV 72212451)
System and support services (CPV 72250000)
Software-related services (CPV 72260000)
Software support services (CPV 72261000)
Software configuration services (CPV 72265000)
Software maintenance and repair services (CPV 72267000)
Data services (CPV 72300000)
Data storage services (CPV 72317000)
Computer-related services (CPV 72500000)
Computer-related management services (CPV 72510000)
Computer-related professional services (CPV 72590000)
Computer support and consultancy services (CPV 72600000)
Computer support services (CPV 72610000)
Computer back-up and catalogue conversion services (CPV 72900000)
Business services: law, marketing, consulting, recruitment, printing and security (CPV 79000000)
Payroll management services (CPV 79211110)
Sales and purchases recording services (CPV 79211120)
Personnel services except placement and supply services (CPV 79630000)
Personnel and payroll services (CPV 79631000)
United Kingdom (UK)
Department for Work and Pensions
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