totaltenders
Buying Organisation
Aldwyck Housing Group
Contract Value
£25,000 to £50,000
Suitable for SMEs
Yes
Suitable for VCSEs
Yes
Consultancy support to assist Aldwyck Housing Group establish a single Customer Services Centre (CSC).
The project will have two stages. The first stage will involve undertaking a comprehensive review of our current contact centres and, within six weeks, produce a detailed report with recommendations for the future structure for the single CSC.
The second phase of the project will outline the actions required, and timescales, to implement the agreed structure.
Business and management consultancy services (CPV 79410000)
East (UKH)
Aldwyck Housing Group
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