Tender Summary

Delivery of Managed Service Provider (MSP) to supply Children's Social Care CAST teams the Children's Services department of Hampshire County Council

Buying Organisation

Connetc2Hampshire

Contract Value

£2,000,000 to £7,500,000

Suitable for SMEs

Yes

Suitable for VCSEs

Yes

Tender Description

Connect2Hampshire is running a procurement for a Managed Service Provider (MSP) to supply five Children's Social Care CAST teams for the Children's Services department to use in five districts across the county. The number of teams could be increased or reduced over the term of the contract, subject to separate agreement with the supplier.

You will be required to have Five teams consisting for 45 workers in the following districts, these will be available, fully compliant and ready to be deployed from the start date of the contract (1st August 2022), without the need of additional recruitment campaigns.

Team 1 East Hants - Team of 8 Required
Team 2 Hart and Rushmoor - Team of 10 required
Team 3 New Forest - Team of 9 Required
Team 4 Basingstoke - Team of 9 Required
Team 5 Eastleigh Winchester - Team of 9 Required

Each team will consist of:
TEAM 1: 1 Team Manager, 1 Assistant Team Manager, 5 Social Workers, and 1 Project Support
TEAM 2: 1 Team Manager, 1 Assistant Team Manager, 7 Social Workers, 1 project support
TEAM 3: 1 Team Manager, 1 Assistant Team Manager, 6 Social Workers, 1 project support
TEAM 4: 1 Team Manager, 1 Assistant Team Manager, 6 Social Workers, 1 project support
TEAM 5: 1 Team Manager, 1 Assistant Team Manager, 6 Social Workers, 1 project support
These teams would be responsible for a total of 600 children (based on five teams) in any given six-month period regardless of Covid impacts.

MSP will provide senior management, that will be responsible for audit all the children's files and will record management oversight including SMART actions. The purpose of this is to ensure management grip for when the Social Workers start and to ensure they have guidance and direction.

MSP will have responsibility for the Quality Assurance Framework and will provide Head of Quality Assurance who undertakes regular audit activity via both desktop audit and live audit to ensure we close the loop, complete all remedial actions, and hold reflective learning discussions. The focus of our audit process is to ensure we look at the impact of intervention and the quality of our work to achieve the best outcomes for children and young people.

The teams are expected to be integrated into Children's Services working within Hampshire policies, procedures and thresholds. HCC will undertake its own quality assurance in addition to that provided by MSP.

Tender categories (products & services required)

Health and social work services (CPV 85000000)

Region

North East (UKC)

Buyer Information