Tender Summary

Telephony Replacement (Unified Comms)

Buying Organisation

Canterbury Christ Church University

Contract Value

Unknown

Suitable for SMEs

Suitable for VCSEs

Tender Description

CCCU had an ageing mixed estate of legacy telecommunications systems across its campuses at Canterbury, Broadstairs, Medway and Tunbridge Wells. The Telephony and Unified Communication project comprises two distinct phases. Phase 1 (which is outside the scope of this tender) addresses a number of the current risks and will deliver a stable telephony platform by May 2016. Phase 2 seeks to deliver the business transformational aspects of Telephony and Unified Communication built around the main pillars of Presence, Telephony, Messaging, Conferencing and CollaborationnnThe project scope is to design, build and implement a solution which meets the identified business requirements:nno A core unified communications serverno Voicemailno Web collaboration,no CTI Integrationno Presenceno Outlook integrated user directoryno Improved contact & mobility solutionsno UC Application for smart phonesno Video conferencingno Audio conferencingno Call recordingno Call monitoringno Nuisance call blockingno Instant messagingno Improved switchboard functionality no WallboardsnnThese requirements could be delivered either by further advancement of the existing Asterisk 13 platform with some additional coding and integration by third-party companies or by complete replacement of the Asterisk 13 platform with a commercially supported CAPEX and OPEX modelled solution, but utilising the SIP trunks, DDI numbering and in-cloud IVR solution which has been deployed during Phase 1 of the project.

Tender categories (products & services required)

Telecommunications system (CPV 32524000)

Region

United Kingdom (UK)

Buyer Information