Tender Summary

CBC-0864-T-BA Community Alarm Monitoring and Response, and Call Handling; and Provision of Community Alarm Equipment and other Assistive Technology

Buying Organisation

Central Bedfordshire Council

Contract Value

£300,000 to £360,000

Suitable for SMEs

Yes

Suitable for VCSEs

Yes

Tender Description

Community Alarm Monitoring and Response, and Call Handling; and Provision of Community Alarm Equipment and other Assistive Technology.

Central Bedfordshire Council is a social landlord, and a provider of services to support vulnerable people to live independently in their own homes.

The services that we wish to procure are divided into two lots. Prospective providers are invited to tender for one or both lots. Tenders for lots one and two will be evaluated separately.

Lot 1 - Community Alarm Monitoring and Response, and Call Handling
Lot 2 -The provision of community alarm equipment and other assistive technology

It is anticipated that this contract will start 1st September 2018 and be for a term of 2 years (plus the option to extend by up to 1 further year, subject to satisfactory performance and service requirements.).

Help and Support - The Council will provide as much support and information as it can to help guide you though the Tender process. Questions asked, together with the response, will be made available to all firms quoting, to ensure a fair and consistent approach to all. If there is anything you are not sure of or need clarification of, then please contact us using the correspondence facility within the In-tend system.
Please review the 'Clarification' tab for any update or responses to any questions raised.

Completed tenders and attachments should be submitted electronically, by the due date via out 'In-Tend' electronic tendering system. Tenders must be uploaded via the 'My Return' section of the system. Tenders submitted through the correspondence facility will not be considered.

Your tender must be submitted via the 'In-Tend' system no later than 12 noon on Tuesday 15th May 2018.

Tender categories (products & services required)

Alarm-monitoring services (CPV 79711000)
Portable receivers for calling and paging (CPV 32344100)
Call centre (CPV 79512000)

Region

East (UKH)

Buyer Information