Tender Summary

Social Alarm Monitoring Services for Cheltenham Borough Council and Cheltenham Borough Homes

Buying Organisation

Cheltenham Borough Council

Contract Value

£200,000 to £220,000

Suitable for SMEs

Yes

Suitable for VCSEs

Yes

Tender Description

The Authority and CBH are seeking a suitably qualified and experienced provider to monitor and respond (in an appropriate manner) to any alerts from dispersed alarms in the community and from the sheltered hardwired schemes utilising call monitoring systems.

The Authority and CBH require continuous monitoring of these systems - i.e., 24 hours a day, 7 days a week, 365 days per year.

This contract will be established for an initial period of 3 years with the option to extend for a further period or periods totalling no more than 1 year, taking the contract term to a maximum of 4 years. It is the intention of the Authority and CBH that the contract will commence on 1st April 2023, or as otherwise agreed. The contract will be drawn up to cover both the Authority's and CBH's services and will be awarded to a single provider.

Tender categories (products & services required)

Alarm-monitoring services (CPV 79711000)
Other community, social and personal services (CPV 98000000)
Community health services (CPV 85323000)

Region

United Kingdom (UK)

Buyer Information

Cheltenham Borough Council

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