UK Customer Satisfaction Survey Tenders

Employer Engagement Survey Provider

Nottingham College is seeking to engage a qualified and experienced provider for the provision of an Employer Engagement Survey...

Contract Value: £90,000

Buying Organisation: Nottingham College

Tender Category: Customer satisfaction survey

Provision of a Customer Experience Insight and Survey Feedback Solution

...customer feedback survey solution, along with functionality for the presentation of live results and support with advanced ad hoc insights. The 'always-on' survey needs to be accessible to customers through email invitations and a static link hosted on the onboard Wi-Fi welcome page and onboard posters....

Contract Value: Unknown

Buying Organisation: XC TRAINS LIMITED

Tender Category: Customer satisfaction survey

Tenant Satisfaction Measures - Perception Surveys - AWARD

...Satisfaction Measures (TSM). Curo is a registered provider of social housing and as such the successful contractor shall have experience of working with social housing clients, in addition to having robust knowledge of the TSM requirements under the Transparency, Influence and Associability Standard. This contract shall...

Contract Value: £100,000 to £140,000

Buying Organisation: Curo Group

Tender Category: Customer satisfaction survey

Tenant Satisfaction Measures - Perception Surveys

...Satisfaction Measures (TSM). Curo is a registered provider of social housing and as such the successful contractor shall have experience of working with social housing clients, in addition to having robust knowledge of the TSM requirements under the Transparency, Influence and Associability Standard. This contract shall...

Contract Value: £100,000 to £140,000

Buying Organisation: Curo Group

Tender Category: Customer satisfaction survey

West Yorkshire Transport Insights Survey

The West Yorkshire Combined Authority ("Authority") requires an organisation to undertake telephone surveys as part of the Transport Insights Survey. These surveys must be conducted with a representative sample of West Yorkshire residents. Although operation data provides information on...

Contract Value: Unknown

Buying Organisation: West Yorkshire Combined Authority

Tender Category: Customer satisfaction survey

West Yorkshire Transport Insights Survey

The West Yorkshire Combined Authority (Authority) requires an organisation to undertake telephone surveys as part of the Transport Insights Survey. These surveys must be conducted with a representative sample of West Yorkshire residents. Although operation data provides information on various...

Contract Value: £200,000

Buying Organisation: West Yorkshire Combined Authority

Tender Category: Customer satisfaction survey

Customer Research: Relationship Surveys 2025-2028

Beyond Housing are seeking a research company to carry out the collection of TSMs to meet the requirements set by the Regulator of Social...

Contract Value: Unknown

Buying Organisation: Beyond Housing

Tender Category: Customer satisfaction survey

Resident perception/satisfaction surveys

Lewisham council awarded this contract to Acuity Research and Practice Limited via CCS Research & Insights Dynamic Purchasing Systems (DPS) RM6126 following a mini competition process. The main objectives for this service is to: Provide tenants with information about how well their landlord is...

Contract Value: £216,000

Buying Organisation: London Borough of Lewisham

Tender Category: Customer satisfaction survey

Tenant Satisfaction Measure (TSM) Surveys 2025

...Satisfaction Measures (TSMs), which we must report on each year. These are a set of measures that help: Enable tenants to understand and assess how well their landlord is performing. Provide us with invaluable insights and feedback, so we can take action and improve our services....

Contract Value: £39,520

Buying Organisation: WEST KENT HOUSING ASSOCIATION

Tender Category: Customer satisfaction survey

User Satisfaction Survey - AWARD

...satisfaction surveys for those who have contact with Surrey Police; Victim Satisfaction Survey and Anti-Social Behaviour Satisfaction Survey.

Contract Value: Unknown

Buying Organisation: Surrey Police

Tender Category: Customer satisfaction survey

National Survey for Wales, 2026-27 to 2031/2033

Under the contract, the Contractor will conduct fieldwork for the National Survey from March 2026 until March 2031 (with the option to extend fieldwork to March 2032 or March 2033), and to supply the resulting annual data files to the Client along with technical documentation. The proposed survey...

Contract Value: £21,450,000

Buying Organisation: Llywodraeth Cymru / Welsh Government

Tender Category: Customer satisfaction survey

Tenant Satisfaction Measures Survey

...Satisfaction Measures (TSM) perception Surveys. As a landlord that has more than 1000 units for social housing, Platform are required to submit information about the TSM results and relevant contextual information to the RSH.

Contract Value: £150,000

Buying Organisation: Platform Housing Group

Tender Category: Customer satisfaction survey

US_25070 - CAWI/CATI survey - EMPOCI team - Sussex

The EMPOCI project team (based at University of Sussex) seeks to work with a supplier(s) to undertake a CAWI survey in Germany, the United Kingdom and/or United States of America (with an additional optional coverage of...

Contract Value: £85,000

Buying Organisation: University of Sussex

Tender Category: Customer satisfaction survey

GB-Benfleet: Tenant Satisfaction Surveys Programme

...Satisfaction Surveys for 2024/25 and 2025/26.

Contract Value: £10,000 to £25,000

Buying Organisation: Castle Point Borough Council

Tender Category: Customer satisfaction survey

Historic England Stakeholder Survey (NP220) - AWARD

A research project using quantitative methods, to gauge what relevant organisations in the heritage, charity, public, third, and development sectors think about Historic England (see 'expected audiences', below), and its work. The aim of the project is to gather useful insights from our...

Contract Value: £30,000

Buying Organisation: Historic England

Tender Category: Customer satisfaction survey

Historic England Stakeholder Survey (NP220)

A research project using quantitative methods, to gauge what relevant organisations in the heritage, charity, public, third, and development sectors think about Historic England (see 'expected audiences', below), and its work. The aim of the project is to gather useful insights from our...

Contract Value: £30,000

Buying Organisation: Historic England

Tender Category: Customer satisfaction survey

Housing Services & Resident Engagement Surveys

...satisfaction amongst housing service users covering Housing Needs service users and social housing tenants and leaseholders in the City of Westminster.

Contract Value: £850,000

Buying Organisation: Westminster City Council

Tender Category: Customer satisfaction survey

Housing Service & Resident Engagement Surveys

...satisfaction amongst housing service users covering Housing Needs service users and social housing tenants and leaseholders in the City of Westminster.

Contract Value: £850,000

Buying Organisation: Westminster City Council

Tender Category: Customer satisfaction survey

Customer Data Analytics Services

satisfaction levels, firstly to comply with our reporting obligations to the Department of Education principally but also other government regulatory bodies such as CDDO and DDAT. Also to identify pain points to assist with continuous improvement of the customer experience at SLC.

Contract Value: £306,291

Buying Organisation: STUDENT LOANS COMPANY LIMITED

Tender Category: Customer satisfaction survey

Provision of Victim Satisfaction Surveys, Public Confidence Surveys & Associated Services - AWARD

...satisfaction surveys through data shared plus public confidence and engagement surveys as required. The contract was a below threshold open procurement under the Public Contracts Regulations 2015. The contract is for an initial period of 3 years with options to extend for a further 2 x...

Contract Value: Unknown

Buying Organisation: Warwickshire Police

Tender Category: Customer satisfaction survey

Provision of Victim Satisfaction Surveys, Public Confidence Surveys & Associated Services

...satisfaction surveys through data shared plus twice-yearly public confidence and engagement surveys on behalf of Warwickshire Police. The Authority is seeking a suitable provider who can undertake the surveys and add value to the provision. The contract will be for an initial period of 3 years...

Contract Value: Unknown

Buying Organisation: Warwickshire Police

Tender Category: Customer satisfaction survey